BOTTER

Chatbot & Messaging

Machine learning is one of the hottest topics in Business. Chatbots have made a huge impact to both business and consumers that they are forecasted to double every year to $112 billion by 2023. They are now not only accepted but expected part of the customer journey experience often offering front line support & service 24/7 across a diverse range of industries.

  • Trade in long wait times to offer multilingual fast & consistent service, 24/7, across web, mobile, digital & social media platforms.

  • Release your agents from answering mundane & frequently asked questions with the use of automation.

  • Scale your customer care operations without scaling up the headcount of your business.

  • Proactively engage with your customers. Connect and nurture potential leads with a personalised greeting for all visitors - collect and pass info on to your sales team.

Conversational Forms

Botter can guide your customers through conversation and question forms, collecting information as the chat develops. This can be used for initial enquiries, customer service, lead generation – whatever the reason, Botter captures it all and integrates with your chosen CRM or backend system.

Interactive Media

Improve customer engagement with multimedia by sending images of your products, property listings, new arrivals, short videos & tutorials.

AI Learning

Train Botter to better handle your customer conversations with the aid of AI learning & NLP.

Analytics & Reporting

View & export reports at the palm of your hands with all the essential insights numbers of active users, time record, active sessions & many more.

Seamless Integration

Botter comes with a range of pre-built API’s to integrate with your CRM and other 3rd party integrations to fully utilise and enhance the customer journey.

Social Media Integration

With BOTTER, your customers receive the same level of professionalism and consistency across your favorite social media platforms.